Shipping rates are calculated based on the weight and destination of each package. The shopping cart will calculate this for you at the checkout page.
**We are unable to give you a shipping quote by phone or email as it would require weighing all the products on your list. Please let the shopping cart do that for you.**
We ship all packages through the US Postal Service with delivery confirmation (available for USA addresses and certain countries)
We always do our best to provide fair shipping prices. Sometimes, we may gain a few cents and sometimes loose a few cents.
If we are able to SIGNIFICANTLY save you money because your order is lighter than the shopping cart calculated, or we can use a "flat rate" option, we will REIMBURSE you for the postage difference. Conversely, if your postage is significantly more, we will contact you to OK additional shipping.
How long should my order take to receive once it is mailed?
- For USA orders, this will vary from 2 to 10 days depending on your location and the type of mail service used. If you require "Priority Mail" (2-3 days but not guaranteed) or "Parcel Post" (7 to 10 days), please be sure to select this service upon checkout.
- For international orders, packages normally take about 10 to 15 days. During busy postal times, packages may take up to 8 weeks to reach you. We are unable to conduct a search with the post office before 8 weeks have passed. PLEASE be patient. Usually, if a package is taking a long time it is due to your country's customs office. Also please keep in mind that certain countries have VERY slow mail (India, Reunion, Brazil are good examples of slower than slow mail service)
Missing or Lost Packages:
International packages sent by First Class Mail (Airmail) can SOMETIMES be tracked depending on your country. Although they can be tracked, they CAN NOT be searched if lost.
International packages sent by Priority Mail or Express Mail can be tracked AND can be searched if lost. International searches can take up to 60 days.
We do not ship to the following countries: Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Burkina Faso, Burma, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Mali, Mauritania, Mexico, Morocco, Myanmar, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Paraguay, Rwanda, Senegal, Serbia-Montenegro, Seychelles, Sierra Leone, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Yemen.
**NOTE: due to high rate of mail theft, we only ship to Mexico via EXPRESS MAIL.
**NOTE: due to high rate of mail theft, orders to South Africa are no longer insured. If you are shipping to South Africa, it is at your own risk.
We cannot process orders for NEXT DAY delivery. We can use EXPRESS MAIL; however this is an expensive service. Express Mail is 2 day guaranteed delivery for US addresses. Our small town is NOT serviced by the overnight options. We cannot ship UPS Next Day or FedEx.
Please add this "product" to your shopping cart to get the rush shipping: In-House Rush Shipping
Received an Incorrect Item?:
However, if you ordered an incorrect item, and we shipped the item you ordered (but it's not what you really meant to order), you are responsible for returning the item and paying for new shipping charges for us to ship you your new item. We cannot read your mind and know that you didn't really "mean" to order something, but really wanted something else. (and for those of you laughing right now, yes, this HAS happened, quite a few times in fact!!)
(the following Angel Policy applies ONLY to Frantic Stamper brand products. For more information about Angel Policies from other manufacturers, please contact the respective manufacturer directly)
-Rubber Stamps - Our Frantic Stamper rubber stamps may be used to make cards or other projects BY HAND for resale of a finished product. You may not stamp and resell an image as-is. No mechanical reproduction allowed.
-Frantic Stamper Precision Dies - You may use our dies to make handmade projects for resale. You may not sell plain die-cut paper or other material on their own.
***The reason for the above is that we incur many costs in designing and producing stamps and dies. When someone sells a plain stamped image or die cut piece for another person to use, we lose out on a potential sale of a stamp or die. We can only continue creating and manufacturing more designs if we actually sell these items.
Privacy: We NEVER sell, give, share, trade, etc. any of our customer information. NEVER, period. If you would like to be on our mailing list, please sign up via the website