View BasketWe receive many inquiries about shipping charges and how they are calculated.
In a nutshell, shipping is calculated according the weight and destination of your package.
The shopping cart calculates the weight of all the items in your cart, dials into the US Postal Service website, and acquires the shipping rate from their database.
USA addresses
***NOTE: US Postal Service prices increase every year in January, and they also have a surcharge from October 15th through January 20th for the holiday season****
Orders below $150 are charged actual shipping costs per the US Postal Service rates. In fact, in many instances, we actually charge LESS than what the post office rates are.
Orders over $150 receive FREE shipping by "best way" (meaning the most economical method).
This is can be Priority Mail or USPS Ground Advantage (which used to be called "First Class Parcel").
NOTES:
Since we ship 99.99% through the US Postal Service, if your address is a PO Box, please indicate so.
Please use proper address format. For example, if your PO Box is PO Box 45, do not write your address as 123 Main Street #45. This means apartment #45. We cannot guess that you "meant" PO Box 45.
Also, if you are having your package delivered at work, or at a business, please write the business name in the "company" line. We sometimes get packages back because of this missing information.
INTERNATIONAL addresses
***As of
December 31, 2020, we no longer ship to UK/EU/Europe addresses. This
is due to new laws which require us to obtain a tax account with every
country in Europe, collect 20% VAT and redeem it to the each
government. We do not have the staff necessary to do this, therefore,
we regret that we must discontinue orders to Europe.
We also no longer ship to countries that have inconsistent mail services: South Africa, anywhere in South America, Mexico, India, etc. due to the issues we have we lost and stolen packages.
Orders shipped to an international address are calculated as follows:
If your package weighs UNDER 4 pounds (approx. 1.8 kilos), the shopping cart will give you 2 shipping options:
-First Class International Parcel
-Priority Mail International
First Class International:
Rates are calculated based on the weight of the package and the destination country.
First Class International rates START at 8 ounces (225 grams). The next weight rate is 2 pounds (900 grams), followed by 3 pounds (1.3 kilos) and 4 pounds (1.8 kilos).
Example:
-if your package weighs 3 ounces (85 grams), we will be paying for 8 ounces (225 grams)
-if your package weighs 10 ounces (280 grams), we will be paying for 2 pounds (900 grams)
This means that if you buy 1 little die that weighs 1 ounce (25 grams), the US Postal Service will charge for 8 ounces (225 grams)!
NOTE: First Class International packages are NOT searchable. This means that if your package is taking a long time, or if it is lost, the US Postal Service will NOT search for it. They do not allow us to file for a package search. There is nothing we can do to find your package. We just need to wait until it arrives.
Priority Mail International:
Rates are calculated based on the weight of the package and the destination country.
Priority Mail International rates START at 1 pound and continue in 1 pound increments.
If your package is OVER 4 pounds, you can ONLY use Priority Mail International. First Class International is ONLY for packages under 4 pounds.
NOTE: Priority Mail International packages are searchable. This means that if your package is taking a long time, or if it is lost, the US Postal Service will search for it. We must file an "international search claim" with them after 15 days from the date of mailing. The US Postal Service then has up to 90 days to respond.
NOTE: international packages may be subject to in import tax (sometimes called Import Duty, Customs fees, or VAT) levied by your country. We are NOT responsible for this tax. We do not collect or receive any part of this tax. Please be aware of your countries import laws, and that you may be asked to pay a tax by your government.
By law, we cannot lie on a customs form or state that what is inside is a gift. Doing so puts our business at risk of being fined a very large fine. We will not jeopardize our business in this way. Please do not ask us to mark your package as "gift" or to write a low value on the declaration form. We MUST write the full value, or US Customs will return the package to us, and we will have to pay shipping again to resend it.
***As of December 31, 2020, we no longer ship to UK/EU/Europe addresses. This is due to new laws which require us to obtain a tax account with every country in Europe, collect 20% VAT and redeem it to the each government. We do not have the staff necessary to do this, therefore, we regret that we must discontinue orders to Europe.