I have made a few purchases from this website, but my most recent order has impressed me the most. As you can imagine, shipping to Australia isn't cheap, especially when you factor in exchange rates as well, but I was prepared to pay what was quoted to me. Then this morning I received an e-mail saying that part of the shipping cost was being refunded to me! (Possibly because the weight of my order wasn't as high as expected). But still, not many companies are honest enough to do that! Now THAT is what I call customer service!!! That honesty has absolutely made my day! :)
Charlotte S, in Australia
May 20, 2017
Wow! I am impressed! First of all you carried a stamp I didn't think I would be able to find here in the USA. Yes, it was a bit pricey, but I was happy to find it none the less. I placed my order on Thursday 5-18 and expected arrival in 10 days or so. I received my stamp today!!!! Saturday, 5-20! I will certainly be shopping at the Frantic Stamper again! Thank you!
Lynn N, Colorado
December 29, 2016
Frantic Stamper is absolutely my favorite place to shop for art journaling and crafting supplies. Not only do they have a fantastic selection of hard-to-find products and fast shipping, but the customer service and attention to detail provided by Fran and her staff are simply the best. I just received my recent order (thank you for the extra goodies!) and continue to be impressed by this online store.
Elaine in WY
November 3, 2016
I am so happy with all my orders. I have ordered several times and have never been disappointed. I know that I will get my goodies in a few days. Your team is amazing. It is hard to find good customer service keep up the good work. I will continue to shop at Frantic Stamper. I am so happy I found you. Keep up the wonderful job I so appreciate your services. Thank you so much. Crafters Blessings to you all.
Darlene J in CA
October 31, 2016
What a wonderful company to deal with! I was looking for Lavinia stamps and being a UK based company they are not easy to find in the traditional craft stores. FS has a good selection and are such nice people. I order on-line but am never afraid to pick up the phone and call them if I need help, knowing they won't just blow me off. Thank you, Frantic Stamper, for being so helpful. You are the poster child for good CUSTOMER SERVICE!
Brenda W. in Washington
October 31, 2016
I made my first purchase last week and was blown away when I received my order 2 days later! I will definitely be ordering again from this company.
September 13th, 2016
I have been looking for a certain die for the last couple of weeks and have been unable to find it. I received the email today from Frantic stamper and low and behold Fran had it. I was sooooo excited. I called and was so pleased to be able to talk to Fran. She went to the warehouse and checked to make sure it was in stock. She came back and said it was there so I put my order in right away when I got home from work. I love shopping here and the fact that each time I have called I have been able to talk to Fran personally. Thanks Fran and keep the new items coming.
LuAnn V. in Wisconsin
September 5th, 2016
Great service & nice people. They have items that are retired and in perfect condition. I got my order within a few days in a sturdy padded envelope in excellent condition. They also help you get the lowest shipping cost.
Leta from USA
August 26, 2016
We hebben problemen gehad met een snijmal van cottage cuts .We hebben een mailtje gestuurd met de vraag wat we hier aan konden doen.We zijn prima geholpen en na een paar mailtje krijgen wij nu een compleet nieuwe mal gratis toe gestuurd wat een service hebben ze hier je kan gerust bestellen hier dank je wel. We had any problems with our cutting dies from cottage cuts afther a few mails the told us that we are resiving a new cutting dies for free we want to tell every one that the service is exelent thank you for your service hugs from holland
Coby H. from Holland
July 27, 2016
I just received my first order. Was amazed at the speed considering I live in Canada. I was able to find items that I had been looking for without success anywhere else. Prices are reasonable as well as the shipping cost. This site will now be my go to site for most of my papercrafting purchases! I am very impressed! Thank you!
Debbie S. in Canada
July 20, 2016
Heb 4 flesjes Color box refill besteld vrijdagavond laat, zaterdag al een melding dat het verzonden was. Woensdag (5 dagen later) reeds ontvangen vanuit Amerika. Geweldige service, goederen goed verpakt, verzending is alleen redelijk duur, maar goede service mag wat kosten. Een echte aanrader deze webshop met een wat onduidelijke site, waarvan de zoekfunctie echter weer zeer goed werkt.
Jelle, The Netherlands
July 10, 2016
Ordered Crafters Companion dies that are impossible to find in the U.S. and this seller had an awesome selection! I don't think others who love CC even are aware of this website--maybe lucky for me :) The products are as advertised and are great quality. I love that this website has an extensive offering of products -even UK products. I emailed store to have my package sent with signature required as I have mail issues unfortunately where I live (substitute postal carriers, etc) and package was sent as I requested. Great customer service, fast shipping, and outstanding products!
May 24, 2016
I'm so excited to receive my very special Sue Wilson dies from Frantic Stamper. It didn't take very long to get all the way here to Corner Brook Newfoundland, Canada. This site was the only place that I could find them after searching for a long time on many other sites. AND I loved the extra paper and punch that was included. This experience was my best ever with online ordering.
Thanks Colleen in Canada
May 9, 2016
An OUTSTANDING company/website. I have ordered several times since finding this site (googled one day for a die and found it). There is a wealth of products that I cannot find anywhere else and/or the price is right. I am building my inventory of special dies! I have not established a Frantic Stamper Budget!!!!!
Sonya in Texas
May 7, 2016
OMG,I received my shipment, service was fast and love my products. They even enclosed a large punch to equal out the weight and some buttons. What an awesome site. Love them.
Daria in Oregon
May 4, 2016
I am so excited to have found this site. First time buyer, I haven't received my order yet. But the selection is wonderful. I have found two stamps that have been out of stock elsewhere. And the new Paper Artsy Infusion powders are here. Thank you, very, very happy girl.
Daria in Oregon
May 2, 2016
5 star Seller. Recommend highly! Perfect transaction...Fast shipping. I've been searching for retired embossing folders for quite awhile so I'm very pleased with my order...thank you for the Tim Holtz stickers very thoughtful of you. Thanks again. :) One happy crafter in WA
April 10, 2016
I received my first order from Frantic Stamper 3 days ago and I am sooo happy. For the last three days I have been enjoying myself using my goodies. My order was shipped immediately from you and arrived safely in Iceland in such a short time. The packing was very good, the goods exactly what I wanted and much to my surprise and joy, there was a gift inside. Thank you so much. Your website is filled with all kinds of wonderful items and it is very easy to navigate through. The prices are also good. This will definitely be coming back to Frantic Stamper when I need some more items. ?
IngibjÃƒÂ¶rg - HÃƒÂºsavÃƒÂk, Iceland
April 7, 2016
Wow! I am very very happy with my order! Not only did it ship quickly but you also included a free magazine! And it's wonderful that every time I can't find something I want, I can ALWAYS find it here at the Frantic Stamper! Thank you so much! I will be back here soon!
Bonnie in Indiana
March 29, 2016
I love this company! Love the prices, all their products but best of all their customer service. I had a problem with my computer after I placed my order and I got a fast response giving me piece of mind my order had gone through. I got it 2 days later. Wow! that was fast shipping! Fran and her crew are super nice and prompt to respond to your questions or concerns. I highly recommend this store.
Laura C. in New York
March 22, 2016
Thank you so much for my latest order. As always it arrived in super-quick time, it was well packaged and just what I wanted. Thank you too for the lovely gift that you enclosed. How kind and generous you are. I'm happy to confirm to anyone who may be reading these testimonials, that this is a company with great standards. The website is full of goodies and is easy to navigate. Everything is well described and fairly priced and above all, Frantic Stamper clearly puts customers at the top of its priority list. I'm happy to return to you for any of my purchases. You are simply the best!!
Judy W, Kent England
February 26, 2016
I am a first time customer. I found your website while doing a search for a specific item from the SMASH line. I'm so glad I found your page. My first order was shipped super fast, packaged nicely and all items were beautiful. I think it is great how you try to save on shipping for the customer. The refund/savings on shipping was a nice surprise. Thank you. Absolutely would recommend Franticstamper! Have an awesome day.
Blessings, Cheryl in Indiana
September 30, 2015
Today i have received my order.I'm very happy that it go so quick en easy. Ordered 9-25 en today 9-30 it arrived in the Netherlands. Thanks en until next time.
Kind regards, Lionne
August 7, 2015
I love Frantic Stamper! They have so many products to choose from and they are very quick to get your order out. The best thing for me is that I am able to order and then go pick up my order, usually the next day. The people who work there are friendly and helpful and always have a smile one their faces.
Lynn S. in Oregon
August 2, 2015
What a fantastic site I have been buying from Frantic Stamper now for some time the Customer Service is marvellous and the products are great quality. And the little added gifts are very much appreciated.
Regards, Maree from New Zealand
June 8, 2015
WONDERFUL CUSTOMER SERVICE!! I needed a product fast and emailed Fran on Friday and she rushed the order in house for me. My Friday order arrived on Monday. Thank you to Fran and her staff for helping me out in my "Stamper Emergency"!!
Jan R in California
May 23, 2015
I ran across this site from another blog and am so glad I did. Found the heavier weight card stock in 12x12 in colors that I have not found elsewhere. Very pleased with the paper and exceptionally pleased with the fast shipping. Oh my, I was shocked, but so pleased. I will for sure be back to order more supplies. Thank you for the surprise too in the delivery. :) Was a nice surprise. So impressed with this company. And very happy. Keep up the great work.
Andrea in Wisconsin
April 11, 2015
Dear Frantic Stamper Team, I found your site while on pinterest. Placed an order April 8th, and received on April 10. Wow, I have never had any type of order arrive so quickly! It was a very small order just to check things out. Needless to say I will be a repeat customer. Thanks!!!
Delores T in North Carolina
April 3, 2015
I have found this lil treasure of an online craft supply store by accident. And so pleased I am I did! Frantic Stamper has ANYTHING you are looking for! It has quickly become my One Stop Shop for my crafting supplies. Love them! Customer service is the absolute BEST!
Pam H. in Louisiana
March 31, 2015
I just wanted to say that I am a very happy customer! Your
prices are excellent, you have things in stock when other online stores are
out of stock, your shipping rates are fabulous, and even though I am on the
other side of the country my order arrives very quickly. I used to order from
you back when online shopping was a novelty, and I am so happy to see how
your store has grown. You are my first stop for online crafty shopping now.
Keep up the good work!
Jackie P (NC)
January 17, 2015
Well, you did it again.....I placed a second order and two days later my items were in my mailbox. Great products, but the customer service exceptionalism sets you apart. Anybody can sell good or great products, but not everybody delivers great customer service. That breeds loyalty in customers. Thank you so much.
Jan D in Florida
January 14, 2015
I want to thank you for such wonderful and fast service. I placed my order on Jan. 12, 2015 and it arrived in my mailbox on Jan. 14, 2015. This was my first order with you, but it won't be my last. I'm just shaking my head at how quickly you got my order to me. Amazing! Thank you so much. I will send your website info to my crafting friends. We crafters can be impatient and when we see something we want, we want it NOW!!! Or, at least I do. LOL You certainly accommodated. WOW! I also like the variety of selection...you carry so many brands that I like and it's nice to be able to find them all in one place...saves time and shipping. You are the BEST!!!
January 13, 2015
Thank you so much for the quick turn around on all my
orders. I love ordering from you because I know I will get quality products in
a very timely manner. I also LOVE the free gift-surprises you send with each
order. I simply wanted you to know how much I appreciate all you do.
Warmly, Elizabeth B., Washington
January 5, 2015
Finally i have received my order. Well, it took quite some time but i believe it was Indonesia postal office fault because i already confirmed about the shipping before. I love the products, they arrived in perfect conditions. And also thanks for the freebies, i never thought that i would get that. I'm really glad i shopped here. Once again, thanks a lot!
Vania in Indonesia
November 7, 2017
I just received my order. I am very happy, loved all products. And I'm already planning a new purchase. Thank you!
November 5, 2014
Hi Fran and the Staff! I'm so happy to buy from you again! Your shop is very helpful while searching high quality scrap items- I know it for sure! My many thanks and warm wishes on the eve of Christmas!
Vera B., from Russia with love
September 26, 2014
The products are wonderful, the range is awesome and the shipping is amazingly fast. Everything is so well packaged. Shopping here is a delight and I drop into this store nearly every day! Can't say enough good things about it. Thanks!
Susan L in New Mexico
September 17, 2014
Love Frantic Stamper! I ordered some Halloween stamps and just days later they were in my mailbox! Such awesome shipping and they were even nicer than the photos! You guys rock! I will be keeping this site on my toolbar! Thank you!!!
Shiloh in Idaho
August 3, 2014
I just love Frantic Stamper. The service is great and the staff is so friendly and helpful. I love being able to talk to Fran every once in awhile. The selection of product and always caring the latest and greatest is always a real joy to we who love paper crafts. Thanks to Fran and her staff for the excellent service.
LuAnn - USA
July 30, 2014
Recently I got my order and as usual the services and quality of scrap items are very high. My thanks for the freebies I found in the box)))) I am so happy to make purchases from this SUPER SHOP!
Any time I have difficulties in finding particular item, I apply to FRANTICSTAMPER as it is like Ali-Baba cave with many scrap treasures!!! Very grateful for you Fran and the team!
My best regards Vera, Moscow, Russia
June 26, 2014
Hi Fran and team, I'm a paper crafter and an avid collector of cutting dies. Frantic Stamper is my go to store because of the huge selection they carry, every brand I can think of - they have it in stock as soon as it's released, also I save big time on postage by buying all my favs from the one store. Customer service is excellent, goods arrive in record time, so for all the above reasons I will continue to shop at this wonderful online store.
Claire from Ireland.
June 21, 2014
I just received my first order from Frantic Stamper. Wow, the shipping of my purchase was extremely fast. I stumbled onto their website and sure glad I did stumbled onto them. Was able to purchase a limited stamp set that I really wanted. Frantic Stamper has become my number 1 online shop for my stamping needs. Thank you Frantic Stamper!!!!
-Paula M in Kansas
June 20, 2014
I don't know exactly how I stumbled upon franticstamper.com but I am soooooooooo glad I did!!! I placed my first order and in 3 days it was at my doorstep - AMAZING!!! So many great items to choose from that you can't find elsewhere. This is definitely my #1 place to shop and will be placing another order as soon as I can decide which items I can't live without right now!!! LOVE this website.... Happy Stamper, Pam in Ohio
June 10, 2014
Hi, Frantic Stamper is the absolute best online shop. The range of products is amazing, and always in stock. Really fast and affordable shipping. I have recommended Frantjc Stamper to my friends and will continue to shop here. It's really great :)
Helen from Ireland
June 1, 2014
From the very first time I purchased supplies from Fran and her team, I felt like I was one of the family. No request too difficult, no problems with adding extra's to the package and always prompt and efficient with all aspects of their service .All emails answered promptly when I have a special request. A little free gift is always welcomed into my order.Frantic stamper maybe in America, a very long way from New Zealand, but their customer service is absolutely spot on. Thanks ladies for making this kiwi scrap booker a happy camper.
Chris in New Zealand
May 15, 2014
Dear Fran and Frantic Stamper Team, Thank you so much for the excellent customer service! I can always rely on your online store for great products that are always on stock, timely and accurate deliveries and you always go the extra mile to enclose a gift or gifts. Keep up the great work!
May 9, 2014
Frantic Stamper never fails to amaze me! I will always come here for my inking supplies. I'm always very busy, but I thought the least that I could do was take a little time to let you know that I am beyond satisfied with Frantic Stamper! I've ordered at least a couple dozen times from this site in the past year. My items always arrive so quickly and when I open them I feel like I'm opening a gift from a friend! The kind notes and extra surprises! Wonderful!! I HIGHLY recommend :)Thank you so so much Frantic Stamper, for being a vendor I can always count on!
I luv the Frantic Stamper. I've made 4 or 5 orders now and I must say I an a customer for life. There aren't too many sites that sell a multitude of different products by different manufacturers at one place. I hated going to this website for that and that website of this. It's a pain and waste of money with shipping costs. So thanks a bunch Fran, you're the best.
Amber in PA
February 16, 2014
Very satisfied--all around. Being a repeat customer, now, speaks volumes
Charlette H. in New Jersey
February 15, 2014
You will definitely be hearing from me again. Received my order in two days - everything was there - including a surprise treat from you. Thank you so much.
Mary in Texas
I have ordered from you twice now and am impressed with the prompt service. Giving a gift to bring up weight to shipping cost is above and beyond, thank you. You are now my favorite site to shop. You have the best selection of items and the ease to go to get to what I need is the best. Thank you!
Mary L in Washington
February 2nd, 2014
December 2, 2013
Hello Fran and all at Frantic Stamper. Just letting you know my order arrived here in Australia on Friday (15th November). A very big thank you to everyone for all the care and work you undertook. Everything is JUST LOVELY. I'm so excited about it. We are putting up Christmas decorations in our main streets and shopping centres here, so not only will I say 'thank you' again, but also wish you all 'A Very Merry Christmas and a Happy New Year'.
I just have to say thank you and your staff for being so prompt with getting your orders out the door! I'm still a rather new customer, but continue to be impressed with your high level of service and the vast number of products/items you have available. I've happily referred your company/website to several of my friends with the hopes that they too will be able to find everything they are looking for with you! My list of "wants" is always growing and I do utilize the Wishlist part of your website so I hope to tackle it little by little. I just had to say thank you for understanding that ordering hobby supplies online is like waiting for candy to arrive at the door! It's tough to wait for but YOU, my dear, make it so much less "painful" to do so! Thank you! Thank you! Thank you!!!
Best,Becki P in Colorado
October 31, 2013
I just wanted to say THANK YOU!!!
The shipping was so fast and it was exactly what I had ordered. It has been so hard for me to find this ink, let alone somewhere that would ship as fast as you did!
I am so happy with my order and enjoyed the little extra's too :)
Thank you so much! I'll definitely be back again!
September 3, 2013
Just wanted to say WOW! what excellent customer service I just received on my order. I placed my order on Saturday, August 31st, 2013 of the Labor Day Weekend and I received my order today on Tuesday, September 3rd, 2013. When they say they shipped it out on Saturday - they really shipped it out on Saturday! I am so impressed with the fast service I received on a holiday weekend no less!! Thank you very much, I will be looking to order from you next time that is for sure!!
Christine S. in Minnesota
August 29, 2013
Once again, your speedy service is to be applauded. I sent the order in on Monday, received it on Friday, and everything inside the box is awesome. Even though Santa Fe is an artsy town, paper crafting supplies are limited to chain stores. Thank goodness for Fran and her crew!!!
August 15, 2013
Fran and company,
I just wanted to take a couple minutes to say that I absolutely love your company! Your website is one of the best! Your customer service is tops!! The products and the availability of these products is amazing!
Anyway, thanks to all of you for providing such excellent products and customer service!!
Regards,Debbie in Washington
I also would like to thank you for finding my internet order at a time my computer crashed and I did not have internet access to complete my order, and for doing it at a time when the bronchitis was so bad I barely had a voice with which to speak. Your customer service was exceptional, and you should be commended.
Finally, I would like to thank you for the thank you gift place in my order. That was quite a surprise and was very much appreciated.
I am grateful to have found a fabulous supplier of Graphic 45 papers and embellishments, and I look forward to a continued a long relationship with Frantic Stamper.
Reigh A. in Texas
March 19, 2013
March 15, 2013
February 18, 2013
February 2, 2013
January 21, 2013
January 18, 2013
November 14, 2012
Yours sincerely and a sincere appreciation for the details that I get from you as a token of appreciation for their customers, likewise wish to continue with the success both in the store and in the blog,
August 25, 2012
August 17, 2012
August 14, 2012
I received my first order from you a few days ago. Enclosed was a nice surprise- paper. I wanted to thank you for the "generous gesture" and to let you know I appreciate the papers and will put them to good use.
I am retired from Customer Service and when I see some good old fashion practices--- it really makes me happy. :)
You go to so many places these days and it seems like no one knows what Customer Service is about---
Keep up the good work---I am so happy I have found you on the internet---
Sincerely,Rhonda D. in California
Hello, I would just like to thank you for your wonderful service when sending my orders to me. I really appreciate the fact that you charge me actual shipping costs and even refund the difference to me if the estimate is over on my shopping cart. Thank you as well for the gifts you enclose (if you have space), I always manage to find a use for them. I think Frantic Stamper is a wonderful craft supplier and I hope others appreciate your customer sevice and shipping rates like I do.
Thanks Frantic Stamper!! My first order arrived from across the country in record time. On top of the that an unexpected gift was enclosed. A company couldn't be any better than this. In today's world where little to no customer service unfortunately has become the norm you guys are head & shoulders above the rest. You really know your stuff, hard to find products, friendly customer service, quick shipping, bonus gift, reasonable shipping and making a customer feel appreciated, all I can say is Wow! Oh, the redesigned website with the shopping cart looks great. I really like that you included how many you have in stock of items, that's a great feature.
Well, a big BIG thank you.
Ijust wanted to tell you that I got my pacage from you today! I`m a happy girl;) And thank you soooo much for the great freebies! That was a nice surprise!!! The shipping didn`t take long at all!!
Again, thank you so much!! I`m going to recommend you to all my scrappingfriends;)
Untill next time, take care:)
Hugs from Malin Norway:-)
Just to let you know that my order arrived today - many many thanks for your fantastic service, and the little added goodies in the package.
Margaret A. (New Zealand)
Dear Fran and team members,
Thank you so much for all your hard work and dedication. I really appreciate everything you do and all the extra hours you must put in to make sure everything is running smoothly. My order arrived in a timely manner and was securely packaged. Thank you also for all the "extras". You truly surprised me!! I look forward to shopping here again and as usual I will tell all my friends about your amazing store. Thanks again.
Hugs and Smiles
Marilyn R. (N. Dakota)
I just wanted to say thank you for such good customer service! I had a problem with this order going through on the website so I called and whom ever I talked to (sorry I forgot her name) was so kind and helpful and with a some digging got it fixed. Then when I received my order today I was so pleased. You sent me 4 free gifts with my order, no one has ever done that for me before. I have received one but never 4 and one was a pretty snowflake punch! Thank you so much. I will check your website when I need to order again, you do not find that kind of service much these days and I wanted you to know it was appreciated - you made my day.
Bobbi C (Tennessee)